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Head office:
+86-21-63866106ˇˇ53822231
Filiale:
+86-21-58776015ˇˇ58776025 |
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| ˇˇ(1) Core Values: Faith, Enthusiasm, Dedication, Persistence |
| Faith |
To be honest and trustworthy, and mutual respect
To observe corporate values;
Not to acquire short-term benefits at the sacrifice of corporate values
To gain money and reputation with competencies
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Enthusiasm |
To solve business problems by different means
To remove service barriers enthusiastically and positively
To think about everything from positive perspective
To understand various needs and demands of colleagues and clients |
| Dedication |
To stick to principle of ˇ°work as priorityˇ±
To abide by all rules and regulations
To measure performances with high standards
To be punctual in working with strong sense of responsibility |
Persistence |
To offer excellent services
To possess profound business knowledge
To be committed to self-improvement
To continuously challenge and win over ourselves |
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| ˇˇ(2) ˇ°Three Do Not Let Passˇ± ¨C Principle of handling problems |
1. Do not let causes pass: Examine and analyze why the problems arise and where the causes of the problems fundamentally lie and then better analyze root causes of the problems after locating the causes.
2.ˇˇDo not let responsibility pass: Ascertain where the responsibility lies after finding problems and locating the causes, thus enabling guilty parties to be soberly aware of the mistakes and learn a lot from the chastening experience and avoid reoccurrence of similar mistakes.
3. Do not let correction pass: the most important thing to do lies in correction after ascertaining where the responsibility lies. The employee who undertakes the responsibility of correction and items to be corrected should be specified and correction should be made effective. The most important link lies in effective implementation of correction plan.
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| ˇˇ(3) ˇ°Five-Stepˇ± Principle ¨C cultivate the employees with independent thinking |
1. Review problems: carefully review course and result of the event when problem arises.
2.Analyze problems: review conscientiously and locate the causes through analysis.
3.Think about countermeasures: give full play to independent thinking of individuals and seek possible solutions.
4.Weigh the advantages and disadvantages: reconsider different solutions and judge their possible advantages and disadvantages.
5.Select solutions: select relatively appropriate solutions as priority after prudent comparison. |
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